Refer & Earn Frequently Asked Questions

1. Overview of the Program

What is the RewardsLink Refer and Earn program?
The “Refer and Earn” program allows users to earn referral income by inviting friends, family, or businesses to join RewardsLink.
Who can participate in the Refer and Earn program?
Any RewardsLink user with an active account can participate.
How do I join the Refer and Earn program?
Log into your RewardsLink account, click on the “Refer and Earn” button, and start inviting users or merchants.

2. How the Referral System Works

How do I refer friends or family?
Share your referral link or QR code found in the “Refer and Earn” section of the app. Your friends must register and download the app through your link for their transactions to be linked to your account.
How do I refer merchants to join RewardsLink?
Click the banner in the app to access the merchant referral form. Fill in the merchant’s details, and ensure the merchant acknowledges your referral during onboarding.
What happens if a merchant does not acknowledge my referral?
If the merchant does not acknowledge your referral, you will not earn referral income from their transactions.

3. Earning Referral Income

When do I start earning referral income?

For user referrals: You start earning when your referred user makes purchases with participating merchants.

For merchant referrals: You earn when the referred merchant generates sales on the platform.

What are the types of referral income?

Referral Bonus: Earned whenever transactions occur involving referred users or merchants.

Global Pool Bonus: An additional incentive earned when you refer a large number of users and merchants.

What is the value of referral income?
Referral income is credited as RB units, with each unit equivalent to RM 0.50.

4. Daily Check-In Requirement

Why do I need to check in daily?
To receive your referral income, you must complete the daily “Check-In” within the app.
When is referral income credited?
Once you complete the check-in, the referral RB bonus will be credited to your wallet the next day.
What happens if I miss the daily check-in?
If you miss a check-in, the referral income for that day will be forfeited.
What happens if I do not input my RedPay details in RewardsLink?
If you do not input your RedPay account details in the RewardsLink app, your referral income will be forfeited. Make sure to update your RedPay information to ensure payouts are processed.

5. Managing RB Units and Payout

How can I track my referral income?
Referral income is displayed in the RB wallet section of your RewardsLink account.
What happens to my RB balance at the end of the month?

Above 200RB: The surplus is transferred to your RedPay Wallet.

Below 200RB: The balance is converted into RewardsLink Cash Vouchers, redeemable for 100% bill offsets.

What can I do with RewardsLink Cash Vouchers?
Use them to offset your bills within the RewardsLink ecosystem.

6. Tips for Success

How do I ensure my referrals are linked to my account?

For users: Share your unique referral link or QR code and ensure they register through it.

For merchants: Ensure the merchant acknowledges your referral during onboarding.

Can I refer both users and merchants?
Yes, you can refer as many users and merchants as you like to maximize your earnings.
Is there a limit to how much I can earn?
No, there is no earning limit. The more users and merchants you refer, the more income you can generate.