If you encounter any issues or have questions, you can reach out to our customer support through the “Contact Us”. Please provide your personal information and leave your message or inquiry below. Our support team will assist you in resolving any concerns.

Please visit the app store, search for “RewardsLink,” and share your feedback by rating or writing a review. Your insights are appreciated.

Users can earn Reward Points with all the RewardsLink Merchants.

The Reward Points are transferable. Is like Yippi(Yipps), it can be transfer between user to user.

We offer multiple payment options, including online banking, credit/debit card, and E- wallet, to facilitate your payment process.

You can update your account information by navigating to the profile page and clicking on the ‘Edit Profile’ option.

An ‘Authorization Fee’ typically refers to a verification charge imposed by a bank on your credit/debit card before a transaction is completed. This is a measure to ensure that your account has sufficient funds or credit limit to fulfil the transaction. Generally, this fee is later reversed or refunded after a certain period, depending on the policies of the bank. For detailed information about this fee, please reach out to your bank or payment service provider.

To stay informed about the latest promotions and updates, make sure to enable notifications within the app. You can also follow our official social media accounts for announcements:

Facebook: (https://www.facebook.com/rewardslink.togl/)

Instagram: (https://www.instagram.com/rewardslink_official/)

You can download the app directly from the App Store. Simply navigate to the App Store on your device, search for “RewardsLink,” and proceed with the download.

RewardsLink is designed to be user-friendly, allowing easy conversion of earned points into cash and facilitating the offsetting of bills with these points. The process is seamless, ensuring a hassle-free experience for users.

Thank you for reaching out. Kindly locate the “search” icon positioned in the upper right corner. Enter the relevant keywords to refine your search. Additionally, you can extend your network circle by clicking the “+” icon to add individuals as friends. Should you require any further assistance, feel free to reach out. Thank you.

Kindly navigate to the “Me” section located at the bottom right corner of the homepage. Once there, open the “Refer Now” option. You have the option to allow your friends to scan the QR code or utilize the “Invite Friend” feature.

You may also choose to invite friends through Telegram, WhatsApp, email, and more. The sharing options include “Share Link” or “QR Code.” Thank you for your cooperation and participation in the Rewards Link program. If you encounter any challenges, please do not hesitate to seek further assistance.

Thank you.

Greetings! If you find yourself unable to access your account, please navigate to the login page and select the “Forget Password” option. Subsequently, enter your username and proceed to set a new password. It is important to note that your new password must meet the following criteria: a minimum of 8 characters, including at least 1 uppercase letter, 1 lowercase letter, 1 digit, and 1 special symbol.

Once you have successfully set the new password, you will be prompted to enter a 6-digit verification code (OTP). Upon entering the correct code, your login password will be changed successfully. You can now utilize your new password to log in to your RewardsLink account.

Thank you.

Greetings! Earn valuable reward points by conveniently paying your utility bills, phoned bills, and more. Additionally, enjoy rewards when you make purchases at various merchants thru RewardsLink. It’s a seamless way to accumulate points and enhance your overall experience. If you have any questions or need further details on maximizing your rewards, feel free to reach out. We’re here to assist you in making the most of your rewards program.

Thank you for your participation.

Greetings! To proceed with your request, kindly print out the provided form and complete the required information. Following that, take a selfie while holding the form and IC/Passport send it back to us. We appreciate your cooperation. If you have any questions during this process, please don’t hesitate to contact us. Thank you for choosing RewardsLink, and we look forward to assisting you further.

RewardsLink is available for download in multiple countries, including Malaysia, Singapore, China, Vietnam, Philippines, Indonesia, and Thailand. You can download the software directly from the App Store. Simply navigate to the App Store on your device, search for “RewardsLink,” and proceed with the download. If you encounter any challenges or have further inquiries during the installation process, please don’t hesitate to contact our customer support team. We’re here to assist you in making the download and setup processas smooth as possible. Thank you for choosing RewardsLink.

To utilize your reward points for payment offset, simply click on the “Redeem Reward Points” function. This option will be highlighted in red, allowing you to easily access and apply your accumulated reward points towards offsetting your payment. Please feel free to reach out our customer service support for further assistance. Thank you for choosing our service, and we appreciate your participation in our rewards program.

As of our current policy, users are unable to withdraw their reward points. The points are designed to be utilized within the Rewards program for various benefits and offerings. If you have any further questions or if there’s anything else, please feel free to let us know. Thank you for your understanding.

To initiate payment for your mobile phone/utility bill, please click to the “Bills” section at the top of the homepage. Choose the specific option corresponding to your bill, input your account information, and select your desired payment amount. The system will process the payment within 24 hours.

Additionally, you have the option to use your rewards to offset the full payment amount. Please note that 90% of the bill amount should be paid through other payment channels, while the remaining 10% can be offset by reward points. Take advantage of this feature for a more seamless transaction. If you encounter any issues or have further questions, please feel free to contact us. We appreciate your choice of our service. Thank you.

The daily limit for non-KYC users is 100 rewards points, while KYC users can offset up to 10,000 rewards points.

All reward points calculations are in MYR. For users in regions other than Malaysia, we will convert the points into their region’s currency based on the daily rate provided by the Central Bank of Malaysia. Please note that 1 Rewards Point is equivalent to 0.5 MYR. Thank you for your understanding.

To customize your language preferences, click on the ‘SETTING’ icon located at the bottomright corner. Select ‘Language,’ choose your preferred language, and then click ‘Done’ to saveyour settings. Thank you.

To update your profile picture, click on ‘Profile’ at the bottom right, then select ‘Edit Profile.’ Click ‘Edit’ again, choose a picture from your album or take a selfie, and upload it. Ensure that you click ‘SAVE’ to save your changes. If you encounter any issues or have further questions, please feel free to contact us. Thank you.

On the main page, click on ‘Scan/QR’ at the centre of the bottom and choose ‘Scan.’ Select ‘Scan’ in the function column and enter a custom amount, provide your remark, click ‘Confirm,’ then enter your security pin to complete the successful payment. Alternatively, you can transfer by searching your contacts. Thank you.

On the main page, click on ‘Scan/QR’ at the centre of the bottom and choose ‘Wallet QR.’ To ‘Receive’ Reward Points, select ‘Wallet QR’ in the function column, and the system will display a QR code page. Those who wish to transfer rewards to your account can scan this code, completing the successful transfer to your account. Furthermore, you have the option to share the QR code with others in your contacts or on different platforms for collection. Thank you.

Greetings! To view the transaction history for your REWARD POINTS, please select ‘My Wallet’ at the upper left corner. Next, click on the option for ‘Rewards Points’ or ‘Rewards,’ and the system will display a comprehensive history of all individual transactions. Thank you for choosing our service, and we appreciate your participation in our rewards program.

Please be advised that each user is permitted to register only one account using a single phone number. This policy ensures the integrity and security of our platform. If you have any questions or require clarification regarding this registration process, feel free to reach out to our customer support team. We appreciate your understanding and cooperation in maintaining a secure and efficient user experience. Thank you for choosing our service.

For security and authentication purposes, each user is allowed to verify only one account using either their IC (Identity Card) or Passport and to provide bank details. If you have any questions or need assistance with the verification process, please don’t hesitate to contact our customer support. We appreciate your understanding and cooperation in maintaining the integrity of our platform. Thank you for choosing our service.

We encourage you to maintain an active presence on RewardsLink to ensure the uninterrupted access to your account and to safeguard your accrued rewards. We would like to notify you that any user who remains inactive for a period of one year or more will undergo permanent deactivation, and all accumulated Rewards in the account will be confiscated. If you have any concern about it, feel free to contact our customer support. We appreciate your continued engagement with RewardsLink. Thank you.

Users can contact our customer service through live chat, email (info@rewardslink.world), and phone call (603-7611 8202/8203).